Notification Schedulers
| # | Notification | Description | Status | Tool |
|---|---|---|---|---|
| 1 | Delayed Task Notification | Notify when a task is delayed beyond 24 hrs | Active |  |
| 2 | Big Deal Notification | Notify on completion of big deal | Active |  |
| 3 | Pending Tickets Notification | Notify for getting attention to status of tickets which are pending | Active |  |
| 4 | Too many tickets Notification | Notify when a particular entity is allocated too many tickets, might reflect Service Level commitments | Active |  |
| 5 | Support Start Notification | Notify stating the start of support/service | Active |  |
| 6 | Support End Notification before a week | Notify before one week when support is about to end | Active |  |
| 7 | Support End Notification before a month | Notify before one month when support is about to end | Active |  |
| 8 | Event Reminder Notification | Notify before an event to occur based on the reminder set | Active |  |