Need of customer relationship management (CRM) solution for logistics is derived to organize the administration and also to have 360 degree control over the business. ACG Infotech is a leading provider of CRM on-Premise and CRM on-Cloud solutions for logistics along with complete application customization.

With the help of comprehensive logistics CRM software, we bring new opportunities for those looking to enhance their existing day-to-day transportation operations. It is highly powerful and sophisticated in nature hence provide to the users a superior mechanism of maintaining records related to storing & packaging of goods, their categorization, providing temperature controlled environment to the sensitive goods, safe loading & unloading of consignments.

In this industry, users and administrative authorities faces lot of difficulties in managing complexities of transportation operations, but implementation of a sound customer relationship management solution seems reliable and beneficial option for them now.

This is the competitive industry therefore businesses always want a tool or system such as CRM for logistics industry that capable of managing vehicles, operations and infrastructure of any commercial firm handling transportation of goods. Moreover, ACGIL offers the logistics industry an opportunity to develop a superior interface enriched with purchasing, warehouse management, sales & marketing, customer management and contract management modules of transport business.

Silent features of our logistic CRM software are mentioned below:

• Incorporated with the centralized database accessible from anywhere and anytime
• It provides auto generated real-time reports to the business handlers
• Ensures to provide a 360 degree view of the sales leads and other data
• Provide effective quotation based on surface, air and ocean analysis
• It systematically tracks all the business activities
• Generate accurate reports based on origin and destination
• Has functionality to easily understand the potential and actual value of the customers
• Improve business work flows

Logistics CRM Software

Key modules provided with the software are as follows:

Quotation Management: With the help of CRM for logistics industry, users will get the facility of analyzing & segregating the quotations on the basis of the nature of goods transit that is Export & Import. Also, it provides a unique functionality to not only maintain quotations & bid, but also distribute them on the basis of different mode of transport such as ocean, surface and air.

Inquiry Management: Logistics industry is very focused on making correct inquiries and sales leads. With the help of this system, business get enabled in a big way so that users can keep record of their leads and also store the corresponding details by defining different categories.

Order Management: Order management is one of the most important steps considered in logistics. Logistics CRM software allows users to effectively create quotations, record significant information and then convert the placed orders in a detailed specification note for user convenience.

Time Management: CRM software is fully integrated system that automates all the processes and let all the operations to be completed in a short time span. For the sales leaders, the task of preparing a regular review gets easier. Moreover, generating results regarding selling and non-selling time has become much convenient with the assistance of the developed system.

Centralized Repository Management: For maintaining the synchronization between the processes and operations, centralized repository system proven as the boon to business enterprises. Whether, big teams and multiple executives are working from different locations can be easily monitored with the value added CRM software.

Real Time Reports Management: Through this, reports containing team wise, employee wise, performance wise and branch wise information can be maintained easily in a centralized manner. Further, evaluation of selected data also becomes very simpler with the utilization of this system.