Privacy Policy

1. Information We Collect

1.1 Information You Provide to Us

We may collect the following information when you interact with our website, request a demo, contact our sales team, Online Advertisement, or use our chatbot:

• Name, job title, and company name
• Email address and phone number
• Company address, country, and industry
• Details submitted through contact forms, demo requests, or our website chatbot
• Any other information you choose to provide in communications with us

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and approximate location
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring website
• Cookies and similar tracking technologies (see Section 6)

1.3 Information from Mx-ERP Usage

If your organization is a licensed user of Mx-ERP, we may process business data that you input into the system (such as project, financial, or operational data) strictly as necessary to provide the software and related support services. This data remains the property of your organization.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries, demo requests, and support tickets
• To provide, operate, and maintain Mx-ERP and related services
• To communicate updates, offers, or relevant information about our products
• To improve our website, products, and customer experience
• To comply with legal obligations and enforce our agreements
• To detect, prevent, and address technical issues, fraud, or security incidents

3. How We Share Your Information

ACGIL does not sell your personal information. We may share information in the following limited circumstances:

• With trusted service providers who assist us in operating our website, hosting our software, or delivering customer support, under appropriate confidentiality obligations
• With our authorized partners or resellers, where necessary to fulfill your request
• If required by law, regulation, legal process, or governmental request
• To protect the rights, property, or safety of ACGIL, our customers, or others
• In connection with a merger, acquisition, or sale of company assets, with notice to affected users where required

4. International Data Transfers

As ACGIL serves clients globally, your information may be transferred to, stored, and processed in countries other than your own, including India, where our servers and central operations are located. We take appropriate measures to ensure your information receives an adequate level of protection in accordance with applicable data protection laws, regardless of where it is processed.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we take reasonable steps to securely delete or anonymize it.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and understand visitor behavior. You can control or disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.

7. Data Security

ACGIL implements reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, alteration, or disclosure. These include access controls, encryption where appropriate, and regular security reviews. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Withdraw consent where processing is based on consent
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details provided in Section 11.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by ACGIL. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised policy on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Last Updated: June 2026