Queue Management System for Hospitals & Services
QMS by ACGIL is a powerful Queue Management System designed to manage tokens, appointments, live queues, and patient flow — all in one unified platform.
Your Entire Patient Queue,
One Unified Dashboard
Manage tokens, appointments, live queues, and service counters from a single dashboard. QMS delivers real-time visibility into wait times, counter loads, and patient flow.
Main Menu
Front Office
OPD Manager
Usage: 82% of Plan
Tokens Today
342
Avg Wait
12 min
No-Shows
8%
Now Serving · Counter 3
A-045
Please proceed for consultation
Up Next
A-041
Get ready, please
Counter Load
Main Menu
Front Office
OPD Manager
Usage: 82% of Plan
Tokens Today
342
Avg Wait
12 min
No-Shows
8%
Now Serving · Counter 3
A-045
Please proceed for consultation
Up Next
A-041
Get ready, please
Counter Load
Challenges Healthcare
Face Every Day
Hospitals, clinics, and service centers lose patients and revenue every day to unmanaged queues and waiting chaos.
Overcrowded Waiting Halls
Unmanaged walk-ins pile up, frustrating patients and overwhelming reception staff.
Manual Token Chaos
Paper tokens and registers cause disputes, jumping queues, and lost patients.
Long Patient Wait Times
No slot discipline means hours-long waits and poor patient satisfaction scores.
Doctor Schedule Clashes
Appointments booked when doctors are on leave, in OT, or overbooked.
Zero Queue Visibility
No live view of counter loads, wait times, or no-shows across departments.
How Queue Management System Solves These Challenges
QMS digitizes the entire journey from token generation to consultation into one intelligent queue engine.
End Waiting Lines with Smart Queues
Everything you need to run zero-wait OPDs, clinics, labs, and service counters.
Token Generation & Live Queue Board
Issue smart tokens from reception, kiosk, or online, and show live now-serving status on display screens across your facility.
Measurable Results That Matter
Real outcomes from Healthcare using Queue Management System across high-growth markets.
60%
↑Cut average patient waiting time with disciplined slots
40%
↑Serve more patients per OPD hour with live queues
50%
↑Recover lost appointments with auto reminders
Live
↑See every token, counter, and wait time in real time
From Token Generation to Feedback & Recall — One Seamless Flow
Queue Management System connects every step of your process, eliminating gaps and ensuring nothing falls through the cracks.
Token Generation
Slot Booking
Live Queue
Consultation
Billing
Feedback & Recall
Built for Your Industry
Queue Management System is highly adaptable, offering specialized workflows and compliance controls for key sectors.
Real Results From Healthcare
"The system improved our production efficiency by 26% in just 3 months. The real-time visibility alone has transformed how we operate."
Electra-HIS vs Traditional Systems
See how Electra-HIS stacks up against legacy solutions that cost more and deliver less.
Scroll to see full comparison
Connect your tools
ACGIL integrates with 270+ apps, so you can stay in sync, even when teams use different tools.
How We Deliver Results
A proven methodology that ensures every engagement drives measurable impact for your Healthcare.
Discover
Deep analysis of your business challenges and opportunities.
Strategize
Custom roadmap aligned with your unique business objectives.
Implement
Seamless execution with minimal disruption to your operations.
Optimize
Continuous improvement and performance monitoring.
Discover
Deep analysis of your business challenges and opportunities.
Strategize
Custom roadmap aligned with your unique business objectives.
Implement
Seamless execution with minimal disruption to your operations.
Optimize
Continuous improvement and performance monitoring.
Frequently Asked Questions
Everything you need to know about Queue Management System and how it can benefit your business.
Still have questions? Our team is here to help you.
Contact Support TeamWhether you're a growing SME or a large enterprise — our team is ready to show you what 30 years of ERP expertise looks like in action.
Send us a message
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ReadytoTransformYourHealthcareOperations?
Join 1000+ Healthcare businesses already using ACGIL Queue Management System to drive efficiency and growth.
